Great location in a lively area with lovely views. High floor rooms preferable. Friendly and bilingual staff. Well-equipped gym. Convenient mall access.

It was a nice clean hotel with friendly staff, close to the waterfront. It is located next to Carretas Shopping Mall, with direct access from the hotel.

Internet access: they offer just 30 minutes of free internet and in the lobby. You basically have to pay $15 for internet access a day, or $6 an hour. These days, this type of hotels offer free WIFI internet access anywhere in the hotel.

People, in general, boy who helped us with the Suitcase, divine ones. location of the hotel is great with access to shopping, room very good, area of gym and pool is very good the view you have. return without any doubt. Thank you.

We had a problem with the bathroom that was broken, they had to fix it, (that lack of control can't happen in this kind of hotel). Saturday's breakfast was overflowing. Very little space, and besides, the biscuits should not be from PAGNIFIQUE. The breakfast can be improved, coming from a hotel of that category. Not having a garage the hotel should include the parking and charge for it but not let the client have to solve it. etc etc. That is a negative point. The water from the Jacuzzi in the pool on the 26th floor is very dirty, it should be cleaned, my son was allergic to it. ...we had to take it out. Lack of control and maintenance there.

Great location, high floor with coast view, excellent facilities, fantastic happy hour, professional staff, convenient location.

Almost perfect.

service was ok .. not really for a 5 star hotel .. but ok .. friendly at all

by going home to the ferry i used the hotel taxi ... the driver has tamen 700 pesos for the drive hotel to the port ... a "normal" rtaxi driver has taken a day before just 150 pesos ... so its 7 more expensive to take a hotel taxi ?? a shame to the driver and also to the hotel !!!

The location is perfect for business, tourism or shopping stay.

Our stay at Sheraton in Montevideo was exceptional. The hotel's prime location near the scenic Rambla and Punta Carretas area made it convenient for exploring the city. We were impressed by the helpful and friendly staff, particularly Joana Guimaraes, the VIP & Club Service Leader, who ensured that our requests were perfectly executed. The Club Lounge on the 23rd floor provided a delightful breakfast and evening menu. The hotel amenities were top-notch and we appreciated the direct access to the shopping mall for any rainy day shopping needs. I highly recommend this hotel for a perfect stay in Montevideo.

The hotel's location is great, near a shopping mall and with easy access to the beach. The Club Suite River View has spacious rooms and a comfortable bed, with a beautiful floor-to-ceiling view. The bathroom is divided into three parts, with a large bath/Jacuzzi. The staff is friendly and accommodating, offering a complimentary visit to the Club Lounge for better views across the river. Breakfast is a buffet with all the necessary items.

The hotel gym is rusty and dated and should be updated.

Great views and fantastic club lounge with a nice variety of snacks. The hotel is conveniently located close to a mall and provides easy access to key tourist attractions. The pool is well heated and has a lovely sundeck.

The room charges were not accurate, but the staff fixed it in a professional manner. The restaurant service wasn't the best, long waiting times and the food wasn't as expected.

Excellent facilities, great workout room, updated and functional machines, fantastic happy hour, superb staff, professional and committed.

Couldn't stay longer.

Great location, excellent reception and room size, beautiful view, clean and tidy facilities, friendly and bilingual staff.

Absolutely nothing.

Luxurious amenities and exceptional service made my stay here an unforgettable experience. The indoor swimming pool and Jacuzzi were exclusive and helped me unwind after a long day. The room was spacious and had modern furnishings which enhanced my comfort. The buffet breakfast was filled with a variety of tasty meals that catered to everyone's preference. The private facilities such as a gym and club lounge added a touch of exclusivity to my stay.

The restaurant's service was slow but the food was still delicious. This was the only minor issue I encountered at this hotel.

I had an amazing stay at this hotel in Punta Carretas! I loved the fact that I could ask for a room on a high floor with a coast view, and the staff actually delivered. I also appreciated that they accommodated my request for a late check-out at 6:00 pm without charging me extra. The breakfast offered lots of healthy options like fruits and even mate hot or cold if you like. Last but not least, the staff were all superb, very professional and committed to their job.

Was all great.

I had a fantastic stay in this hotel. The location was perfect, as it was close to the sea side and within walking distance of the Punta Carretas shopping center. Additionally, it was situated next to a high-end multi-storey shopping area. The cleanliness of the hotel was outstanding, and the facilities were excellent. The breakfast offered a wide variety of options, including plenty of fruits and healthy food. The staff was friendly and professional, speaking both Spanish and English fluently.

The hotel was in a great location, just a short walk from the beach and a shopping mall. The room was spacious and well-appointed, with a comfortable bed and free, fast Wi-Fi. The breakfast spread was good and had everything I needed to start my day.

The elevators were slow and often crowded, which made for long wait times. some of the hallways could have used more attention from housekeeping.